Frequently Asked Questions
Does flyingpeacocks.com offer Cash on Delivery (COD)?
No, we currently do not offer Cash on Delivery (COD). We accept only debit cards and online transactions for purchases on flyingpeacocks.com.
How can I track my order once it’s shipped?
Once your order is shipped, you’ll receive an email containing tracking details. Use the tracking number provided to monitor your order’s progress on the courier’s website.
What if I order multiple sarees with different dispatch dates?
If your order includes multiple items with different dispatch dates, we’ll ship all items together once everything is ready. If you’d like to receive certain items sooner, please contact our customer service team for assistance.
Will I receive a high-quality product from flyingpeacocks.com?
Absolutely. Each product on flyingpeacocks.com meets strict quality standards. We ensure that every saree is thoroughly inspected before shipping so you receive only the best.
Do the shipping charges vary by country?
Yes, shipping charges may vary depending on the destination country.
What is the procedure to return a product if it is damaged or defective?
We accept returns only for items that are damaged or defective. To be eligible, the item must be in its original condition—unwashed, unworn, with tags intact, and in the original packaging. A courier charge of ₹300 will be deducted from the refund for processing. Once we receive and verify the return, the refund will be initiated within 24 hours.
What is the estimated delivery time for international orders?
International orders are generally processed and shipped within 10 to 15 business days from the order date.
Are the colors of the sarees exactly as shown in the pictures?
While we strive to present products as accurately as possible, slight variations in color may occur due to lighting and screen differences. However, we ensure that all sarees are crafted to closely match their online appearance.
How should I care for my saree to maintain its quality?
We recommend dry cleaning for most sarees, especially those made with delicate fabrics or intricate embroidery. For specific care instructions, refer to the product details page or the care label on the saree.
Do you offer customization options for sarees?
If you need further customization for your saree or blouse, please feel free to contact our support team, and we’ll be happy to assist you with your specific requirements.
Can I change my order after placing it?
Once an order is placed, it may not be possible to make changes. However, if you need assistance, please contact our customer support team as soon as possible, and we’ll do our best to help.
Do you restock sold-out sarees?
Some popular sarees may be restocked. If you’re interested in a sold-out item, feel free to contact our customer service team for updates, or use the “Notify Me” feature on the product page to receive restocking alerts.