Return & Refund Policy
Any cancellation/exchange in accordance with above terms qualifies for payment reversal.All eligible refunds against Cancellation of Orders by User before delivery of Product to User will be subject to deduction of 2% of the Product Price already paid (Transaction value) as Banking and Transaction charges and balance would be processed to be refunded to User. User understands and agrees to such deduction by putting Cancellation request for any Order before delivery of Product.
Any eligible refund will be initiated by the Company within 13 to 15 working days from the receipt of the cancellation request, in case of cancellation before product delivery. Once initiated, the refund amount will be credited to the User’s bank / credit card / debit card account within 13 to 15 working days, subject to the processing time taken by the respective banks or payment gateways. All refunds will be made to the original payment method used during the purchase.
Returns / Exchange accepted only in case of damaged or defective items In original condition. Unwashed, unworn and in original folding, packaging with tags intact. For No Question Returns Courier Charges Rs.300 Will be deducted. Once the Return goods received to the warehouse refund will be initiated within 24hrs.
In case of a refund request, an unboxing video of the product is required as proof before processing the refund. This video must clearly show the condition of the product upon opening.
